> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qwoty.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Get in touch with the Qwoty support team — by chat, ticket, or email.

## How would you like to reach us?

<CardGroup cols={3}>
  <Card title="Chat" icon="comments" href="#chat">
    Get instant answers from our team — anytime.
  </Card>

  <Card title="Ticket" icon="ticket" href="#ticket">
    Submit a detailed request and track its progress.
  </Card>

  <Card title="Email" icon="envelope" href="#email">
    Drop us a line at [support@qwoty.io](mailto:support@qwoty.io) for non-urgent questions.
  </Card>
</CardGroup>

***

## Chat

Our live chat is the fastest way to reach us. Click the bubble in the bottom-right corner of the screen, or use the button below to open it directly.

<Note>
  **Available 24/7.** Whenever you need us, we're here.
</Note>

<Tip>
  Screenshots and screen recordings are the best way to get your issue solved quickly. Drop them right into the chat to help us understand what's happening.
</Tip>

<button
  onClick={() => {
if (window.HubSpotConversations && window.HubSpotConversations.widget) {
  window.HubSpotConversations.widget.open();
} else {
  alert("The chat is still loading, please try again in a moment.");
}
}}
  style={{
display: "inline-flex",
alignItems: "center",
gap: "0.5rem",
padding: "0.75rem 1.25rem",
background: "#000000",
color: "white",
border: "none",
borderRadius: "0.5rem",
fontSize: "1rem",
fontWeight: 600,
cursor: "pointer",
}}
>
  💬 Start a chat
</button>

***

## Ticket

For complex issues that require investigation — bugs, account problems, billing questions — open a ticket. You'll get a confirmation email and can track the progress from your inbox.

<Tip>
  **Screenshots and screen recordings are the best way to get your issue solved quickly.** Attach them to your ticket along with:

  * The browser and OS you're using
  * Steps to reproduce the issue
</Tip>

<div className="hs-form-frame" data-region="eu1" data-form-id="bd3407d3-076e-41d3-8ad1-795987326eba" data-portal-id="26503455" style={{ marginTop: "1.5rem" }} />

***

## Email

For non-urgent questions, partnership inquiries, or any feedback you'd like to share, email us directly.

<Card title="support@qwoty.io" icon="envelope" href="mailto:support@qwoty.io">
  We typically reply within one business day.
</Card>

<Info>
  For **security disclosures**, please use [security@qwoty.io](mailto:security@qwoty.io) instead. See our [security policy](/developers/policies/security) for details.
</Info>