> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qwoty.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Customers

> Manage your customer database and link quotes, orders, and contracts to customer accounts.

{/* AUDIT NOTE: Nav label is "Customer" (singular), submenu items are "Customer Segment" and "Customer" (both singular). No "Import" or "Merge" functionality found in the tested account — those CardGroup links may point to unverified features. */}

This section covers how to create, organize, and manage customer records in Qwoty. Customers are the foundation of your sales process—every quote, order, and contract is linked to a customer account.

You'll learn how to build your customer database, segment customers for pricing and catalog access, and track all deal activity in one place.

## Reference

<CardGroup cols={2}>
  <Card title="Customer anatomy" icon="id-card" href="/user-guide/customers/reference/segments">
    Field structure and customer profile organization
  </Card>

  <Card title="Customer lifecycle" icon="rotate" href="/user-guide/customers/reference/segments">
    How customer status changes from prospect to active account
  </Card>

  <Card title="Customer segments" icon="layer-group" href="/user-guide/customers/reference/segments">
    Group customers for targeted pricing and catalog access
  </Card>

  <Card title="Custom fields" icon="list-check" href="/user-guide/customers/reference/segments">
    Add custom data fields to customer records
  </Card>
</CardGroup>

## Guides

<CardGroup cols={2}>
  <Card title="Create a customer" icon="plus" href="/user-guide/customers/how-tos/create-segment">
    Add new customers to your database
  </Card>

  <Card title="Import customers" icon="file-import" href="/user-guide/customers/how-tos/import-csv">
    Bulk upload customer records from CSV
  </Card>

  <Card title="Link quotes to customers" icon="link" href="/user-guide/customers/reference/segments">
    Associate quotes, orders, and contracts with customer accounts
  </Card>

  <Card title="Merge duplicate customers" icon="code-merge" href="/user-guide/customers/reference/segments">
    Combine duplicate customer records
  </Card>
</CardGroup>