> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qwoty.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Qwoty billing

> How Qwoty charges for your subscription, including plan tiers, usage-based pricing, and billing cycles.

{/* AUDIT NOTE: Billing is at Settings → Organisation → Billing (/settings/billing). Plan tier names (Starter/Professional/Enterprise), usage-based pricing details, and billing cycle options are unverified — no billing screen was accessible with this account. [MENU PATH] TODOs retained throughout. */}

Qwoty uses a subscription-based pricing model with tiered plans and optional usage-based add-ons. Your billing is managed through your account settings and depends on factors like the number of active users, quote volume, and enabled features.

## Subscription plans

Qwoty offers multiple plan tiers to match your organization's needs. Each tier includes a baseline feature set and quota limits.

* **E-sign**: Designed for small teams with basic CPQ needs
* **Business**: Includes advanced features like approval workflows and custom contract models
* **Pro**: Full platform access with dedicated support and custom integrations

Your plan determines access to features like the Product Configurator, Dealroom customization, and advanced reporting. Admins can upgrade or downgrade plans at any time.

<Note>
  Plan changes take effect at the start of your next billing cycle unless you
  choose immediate upgrade.
</Note>

## Billing cycles and payments

You can choose between monthly or annual billing cycles. Annual billing typically includes a discount compared to monthly pricing.

| Billing cycle | Payment frequency | Discount  |
| ------------- | ----------------- | --------- |
| Monthly       | Every month       | None      |
| Annual        | Once per year     | Up to 20% |

Qwoty accepts major credit cards and bank transfers for annual Enterprise plans. Payment methods are managed in your billing settings.

## Usage-based pricing

Certain features incur additional charges based on usage volume:

* **Quote volume**: Number of published quotes per billing period
* **Dealroom seats**: Additional client users accessing Dealrooms
* **API calls**: Integrations exceeding the plan's API quota
* **Contract storage**: Document storage beyond the included limit

Usage charges are calculated monthly and added to your subscription invoice. You can view current usage metrics in your billing dashboard.

<Warning>
  Set up usage alerts to receive notifications when approaching plan limits.
</Warning>

## Managing users and seats

Your subscription includes a set number of user seats based on your plan tier. User roles (Admin, Manager, Sales Rep, Viewer) don't affect seat pricing—all internal users count equally toward your limit.

To add users beyond your plan limit, you'll need to purchase additional seats. Seat charges are prorated when added mid-cycle.

<Tip>
  Viewer roles count as full seats. Consider using Dealroom guest access for
  external stakeholders instead.
</Tip>

## Invoices and billing history

Qwoty generates invoices automatically at the start of each billing period. Invoices include:

* Subscription plan charges
* Additional user seats
* Usage-based charges from the previous period
* Applicable taxes based on your billing address

You can download invoices and view billing history in **Settings -> Billing**. All invoices are sent to the billing contact email address.

## Common questions

<AccordionGroup>
  <Accordion title="What happens if I exceed my plan limits?">
    If you exceed quote volume or other usage limits, Qwoty will continue to function normally. Overage charges will appear on your next invoice based on your plan's overage rate. Admins receive email notifications when approaching limits.
  </Accordion>

  <Accordion title="Can I change my billing cycle?">
    Yes. You can switch between monthly and annual billing at any time. When
    moving from monthly to annual, you'll receive a prorated credit for the
    current month. Changes take effect immediately and your renewal date will
    adjust accordingly.
  </Accordion>

  <Accordion title="How do I update my payment method?">
    Admins can update payment methods in **\[MENU PATH]**. Changes apply to all future invoices. You'll receive confirmation once the new payment method is validated.
  </Accordion>

  <Accordion title="What happens if payment fails?">
    Qwoty will automatically retry failed payments three times over 10 days. You'll receive email notifications after each attempt. If all retries fail, your account enters a grace period where you can update payment information. Access is restricted after 15 days of non-payment.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="User roles" icon="users" href="/user-guide/settings/users/manage-roles">
    Learn about user roles and permissions
  </Card>

  <Card title="Account settings" icon="gear" href="/user-guide/settings/introduction">
    Configure your account and organization details
  </Card>
</CardGroup>