> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qwoty.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment methods

> Configure how customers can pay their invoices: credit card, bank transfer, direct debit, and more.

{/* AUDIT NOTE: Nav "Settings → Workspace → Payment methods" confirmed (URL /settings/workspace/payment-method). List columns and button labels (+ New payment method, ⋮ menu with Edit/Delete) confirmed. */}

Payment methods define how your customers can pay their invoices. You configure them at the workspace level, then assign them to templates so Sales Reps can offer appropriate payment options on quotes.

Payment methods answer "how" to pay (credit card, wire transfer, check). Payment terms answer "when" to pay (Net 30, due on receipt). Both work together to define complete payment conditions.

## What is a payment method

A payment method is a workspace-level configuration that represents a way customers can settle invoices. Common examples include:

* **Credit card** — online card payment
* **Bank transfer** — wire or ACH payment
* **Direct debit** — automated bank withdrawal
* **Check** — paper check payment
* **Cash** — cash payment

Each payment method includes:

* **Name** — customer-facing label displayed on quotes and in the Dealroom
* **API Name** — technical identifier used for integrations and automation
* **Status** — Active or Inactive

<Note>
  Only Admins can create and manage payment methods. Sales Reps select from available active methods when building quotes.
</Note>

## How payment methods work in Qwoty

| Step | Action                                                                    | User      |
| ---- | ------------------------------------------------------------------------- | --------- |
| 1    | Admin creates payment methods at workspace level                          | Admin     |
| 2    | Admin assigns payment methods to a Template                               | Admin     |
| 3    | Sales Rep selects payment method when creating a quote from that Template | Sales Rep |
| 4    | Customer views available payment method in the Dealroom                   | Customer  |
| 5    | Payment method appears on the final Contract                              | All       |

Payment methods cascade from workspace settings through templates to individual quotes. You can assign multiple payment methods to a single template, giving Sales Reps flexibility to match customer preferences.

## Managing your payment methods

### Access the payment methods list

<Steps>
  <Step title="Open Settings">
    Click **Settings** in the left sidebar.
  </Step>

  <Step title="Navigate to Payment methods">
    In the **Workspace** section, click **Payment methods**.
  </Step>
</Steps>

The list displays all configured payment methods with their status, name, and API name.

### Search and filter

Use the search bar at the top to filter payment methods by name. Use the **Rows per page** dropdown to adjust how many items display. Navigate between pages with the pagination controls at the bottom.

### Create a payment method

Click the **+ New payment method** button at the top right. A configuration page opens where you define the name, API name, status, and other properties.

### Edit a payment method

Click the **⋮** menu on the right of any row, then select **Edit**. Make your changes and save.

### Delete a payment method

Click the **⋮** menu on the right of the row, then select **Delete**. Confirm the deletion in the dialog.

<Warning>
  Before deleting a payment method, verify it is not assigned to any active templates. Deleting a method used in templates may cause errors.
</Warning>

## Common questions

<AccordionGroup>
  <Accordion title="Can I create custom payment methods?">
    Yes. You can create any payment method that matches your business model. Common custom examples include financing, lease-to-own, or partner-specific payment arrangements.
  </Accordion>

  <Accordion title="What happens if I deactivate a payment method?">
    Deactivated payment methods no longer appear when creating new quotes, but existing quotes that use them remain unchanged. You can reactivate the method at any time.
  </Accordion>

  <Accordion title="Can I edit a payment method after it's been used in quotes?">
    Yes. Changes to a payment method's name or status do not affect existing quotes. Only new quotes will reflect the updated configuration.
  </Accordion>

  <Accordion title="How many payment methods can I add to a template?">
    You can assign as many payment methods as needed to a template. Sales Reps will see all assigned methods when creating quotes from that template.
  </Accordion>
</AccordionGroup>

## Related resources

<CardGroup cols={2}>
  <Card title="Payment terms" icon="calendar-days" href="/user-guide/settings/workspace/payment-terms">
    Configure when customers must pay invoices
  </Card>

  <Card title="Templates" icon="file-invoice" href="/user-guide/templates/introduction">
    Build quote templates with payment methods
  </Card>

  <Card title="Quotes" icon="file-lines" href="/user-guide/quotes/introduction">
    Create and manage customer quotes
  </Card>

  <Card title="Workspace settings" icon="gear" href="/user-guide/settings/introduction">
    Configure global workspace options
  </Card>
</CardGroup>