Business units let you divide your workspace into separate operational entities. Each unit has its own brand identity, legal address, tax configuration, brand kit, and linked templates, while sharing the same workspace-level billing and user directory. Use business units when you operate multiple brands, regional divisions, or legal entities that need different branding, tax IDs, or sales workflows — while keeping one team and one billing relationship with Qwoty.Documentation Index
Fetch the complete documentation index at: https://docs.qwoty.io/llms.txt
Use this file to discover all available pages before exploring further.
A default business unit is created automatically when you sign up. You only need to create more units if you operate multiple brands or legal entities.
What a business unit contains
Every business unit combines four sections:- General information — brand name, legal entity, address, country, and tax IDs
- Linked templates — the quote templates that belong to this unit
- Brand kit — fonts, colors, and logo that style quotes and Dealrooms
- Identifiers — external IDs used to sync with your CRM, ERP, accounting, or warehouse system
Access requirements
Manager and Sales Rep roles can view the business units their templates belong to, but cannot modify business unit settings.Access the business units screen
Create a business unit
Fill in General information
Enter the required fields and any optional ones that apply:
| Field | Required | Description |
|---|---|---|
| Brand | ✓ | Public-facing brand name shown on quotes and Dealrooms |
| Company name | ✓ | Legal entity name shown on contracts and invoices |
| Address | ✓ | Street address of the legal entity |
| Apartment, suite, etc. | — | Secondary address line |
| Town / city | ✓ | City |
| County / state | — | Applicable in regions that use states or counties |
| Zipcode / Postal code | ✓ | Postal code |
| Country | ✓ | Country of the legal entity |
| Tax / Tax Value | — | Tax identifier type and value (for example, VAT + FR76...) |
Configure the Brand kit
The Brand kit controls how quotes and Dealrooms look for this business unit.Click Reset at any point to revert the Brand kit to Qwoty defaults.
- Title Font — font family used for headings (for example,
Poppins) - Theme Background Color / Theme Text Color — base colors for pages
- Button Background Color / Button Text Color / Button Corner — button styling (corner controls roundness)
- Block Stroke / Block Stroke Color / Block Corner / Block Shadow — styling for content blocks
- Logo — drag and drop a file or click to upload
Logo requirements: formats PNG, JPEG, PJG, WEBP, or GIF. Maximum file size 10 MB. Recommended dimensions: maximum height 50 px, maximum width 150 px. Images display at their original size.
Add external Identifiers
If you sync Qwoty with other systems, enter the external IDs that match this business unit:
- CRM ID — identifier in your CRM (HubSpot, Salesforce, Pipedrive)
- ERP ID — identifier in your ERP
- Accounting ID — identifier in your accounting tool (Pennylane, Sage)
- Warehouse ID — identifier in your inventory or warehouse system
Edit a business unit
Update the sections
Edit any of the four sections: General information, Linked templates, Brand kit, Identifiers.
Link templates to a business unit
Templates are the link between a business unit and its quotes. A template always belongs to one business unit, and any quote created from that template inherits the unit’s brand, legal entity, and identifiers. You link templates from the Templates section of the business unit form, or when creating or editing a template.Configure templates
Learn how to create and link quote templates to a business unit.
Common questions
Do I need a business unit if I operate a single brand?
Do I need a business unit if I operate a single brand?
No. The default business unit created at sign-up works for single-brand operations. Configure its brand kit, address, and tax ID to match your company and you’re done.
Can a user belong to multiple business units?
Can a user belong to multiple business units?
Yes. Admins and Managers typically have access across all units. Sales Reps access the units whose templates they can use, based on their team and role scope.
What happens to quotes when I delete a business unit?
What happens to quotes when I delete a business unit?
You cannot delete a business unit while it has linked templates, active quotes, or orders. Archive or reassign them first.
Can I move a quote to a different business unit?
Can I move a quote to a different business unit?
No. Quotes inherit their business unit from the template used at creation. To switch units, duplicate the quote and pick a template from the target unit.
Do the external Identifiers trigger a sync automatically?
Do the external Identifiers trigger a sync automatically?
No. The fields store the mapping, but syncing happens through configured integrations. See the integration pages for CRM, ERP, and accounting to enable two-way sync.
What's the difference between Brand and Company name?
What's the difference between Brand and Company name?
Brand is customer-facing — it appears on quotes and Dealrooms. Company name is the legal entity — it appears on contracts and invoices. They can be identical (for example,
DOYE and DOYE) or different when a legal entity operates under a commercial brand.Related
Workspace settings
Configure workspace-level settings that apply across all business units.
Manage roles
Understand how roles interact with business unit access.
Templates
Link templates to a business unit to scope quotes.
Integrations
Use external Identifiers to sync with your CRM, ERP, or accounting tool.

