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Documentation Index

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Payment terms define how and when customers pay. A payment term can be as simple as Net 30 or as complex as a 4-installment plan with different deadlines and custom delivery-linked dates. Once created, payment terms are linked to quote templates so sales reps pick the right plan at quote creation.
You must have the Admin role to create, edit, or delete payment terms.

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What payment terms control

Each payment term defines:
  • A name and reference — how the term appears in quotes and integrations
  • One or more installments — each with its own percentage and deadline
  • A total percentage — which must equal 100%
  • External identifiers — to sync with CRM, ERP, or accounting systems
  • A status — Active (available on quotes) or Inactive (hidden from new quotes)
Payment terms flow through the quote-to-revenue cycle: they appear on the quote, the published Dealroom, the contract, and the order.

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Access the payment terms screen

1

Open Settings

In the left sidebar, click Settings.
2

Navigate to Payment terms

Under the Workspace section, click Payment terms. You’ll see the list of all configured terms with their name, API name, and status.
Use the search bar at the top of the list to filter terms by name. Adjust Rows per page at the bottom of the table to browse larger lists.

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Single-installment vs multi-installment terms

Qwoty supports two kinds of payment terms:
  • Single installment — the customer pays 100% of the quote total in one go, at a specific deadline (for example, Net 30)
  • Multi-installment — the customer pays in multiple scheduled portions, each with its own percentage and deadline (for example, a 4×25% plan over 4 months)
Both are created through the same form — you simply add one installment row for a single payment, or several rows for a split plan.

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Available deadline options

When you configure an installment, the Term dropdown offers 14 preset options that cover the most common billing practices:
OptionWhen payment is due
Due immediatelyAt the moment the quote is accepted
Due on receiptWhen the customer receives the invoice
Net 1515 days after the invoice date
Net 3030 days after the invoice date
Net 4545 days after the invoice date
Net 6060 days after the invoice date
Net 9090 days after the invoice date
Net 120120 days after the invoice date
30 days end of month30 days from the last day of the invoice month
45 days end of month45 days from the last day of the invoice month
60 days end of month60 days from the last day of the invoice month
Upon purchase order receiptWhen the customer’s PO is received
CustomA deadline you describe yourself in free text
Picking Custom adds a Custom Text field next to the term, where you write the deadline in plain language — for example, 2 days before delivery, 15 days after delivery, or on January 15, 2027.

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Create a payment term

1

Open the payment term form

From the Payment terms list, click + New payment term at the top right of the screen.
2

Fill in General Information

  • Name (required) — the label shown to sales reps and customers, for example Net 30 or 4X
  • Reference (optional) — a short internal reference, for example 4X
Use a naming convention that works for sales reps browsing the dropdown. Net 30 is clearer than Standard 30d.
3

Configure the first installment

Each installment row has three (or four) fields:
  • Percentage (required) — the portion of the quote total due at this deadline (for example, 25 for 25%)
  • Term (required) — the deadline, picked from the dropdown
  • Custom Text (only shown when Term is Custom) — free text describing the deadline
For a single-payment term like Net 30, enter 100 as the percentage and pick Net 30.
4

Add more installments if needed

Click + Add installment to add another row. Configure its percentage, term, and optional custom text. You can delete any row with the red trash icon on the right.
The Total Percentage field below the list updates automatically as you add or edit installments. It must reach exactly 100.00% before you can save.
5

Add Identifiers (optional)

If you sync Qwoty with other systems, enter the matching IDs:
  • CRM ID — identifier in your CRM
  • ERP ID — identifier in your ERP
  • Accounting ID — identifier in your accounting tool
6

Set status and API name

In the right panel:
  • Status — set to Active to make the term available on quotes, or Inactive to hide it
  • API Name — technical identifier used in integrations (for example, 4x)
7

Save

Click Save in the top right. The new term appears in the Payment terms list and becomes available on quote templates.

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Example: a 4×25% installment plan

Here’s what a typical multi-installment payment term looks like — a 4-installment plan tied to delivery events:
InstallmentPercentageTermCustom Text
125%Due on receipt—
225%Net 45—
325%Custom2 days before delivery
425%Custom15 days after delivery
Total percentage: 100.00% ✅ This plan bills the customer in four equal portions: immediately, at 45 days, shortly before delivery, and shortly after delivery.

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Edit a payment term

1

Locate the term

In the Payment terms list, find the term you want to edit.
2

Open the menu

Click the ⋮ menu on the right of the row and select Edit.
3

Update and save

Adjust the General Information, installments, Identifiers, or Status. Click Save to apply changes.
Editing a payment term doesn’t change the terms already locked on existing quotes. Only new quotes pick up the updated configuration.

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Delete a payment term

1

Locate the term

In the Payment terms list, find the term you want to delete.
2

Open the menu

Click the ⋮ menu on the right of the row and select Delete.
3

Confirm

Confirm the deletion. The term is removed from the list.
Before deleting a payment term, verify it isn’t used by any active quote templates. Deactivate it (set Status to Inactive) instead of deleting if you want to preserve historical references.

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Common questions

Yes. Even a single-payment term requires one installment row with 100 in the Percentage field and Net 30 (or any deadline) in the Term field. The Total Percentage must equal 100% before you can save.
No. Qwoty prevents saving a payment term whose total doesn’t equal exactly 100.00%. This ensures the full quote amount is always billed.
Yes. Each installment has its own Term dropdown, so you can combine Net 30 with Custom deadlines like 2 days before delivery in the same payment term.
Name is the label shown in the app and to customers. Reference is an optional internal short code (often identical to the name but useful when your accounting team uses a different internal label).
It’s a technical identifier used by integrations and API calls to reference the payment term. Use a short, unique string without spaces or special characters. It’s optional if you don’t use the API.
Yes. Set Status to Inactive to hide the term from new quotes while preserving existing quotes that already use it. You can reactivate it at any time.
Existing quotes keep the term’s data for historical accuracy, but you cannot create new quotes with a deleted term. Prefer deactivation over deletion unless you’re sure the term was never used.
Yes. Each template can have its own default payment terms, and you can offer multiple terms in the same template so sales reps pick the right one at quote creation.

Quote templates

Link payment terms to templates so new quotes inherit them.

Payment methods

Configure how customers actually settle the invoices — bank transfer, card, direct debit.

Quote lifecycle

See where payment terms appear in the quote flow.

Business units

Payment terms apply across a business unit’s quotes.