Email tracking

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Troubleshooting

When you send a quote by email from the Share Dealroom tab, Qwoty tracks each email: whether it was delivered, bounced, or clicked. You see this information in the quote editor’s sidebar.

Where to find it

Open the quote and look at the sidebar’s Home tab. Once at least one quote email has tracking data, a table appears below the participants with one row per participant:

Column	Description
Status icon	The last status of the email sent to this participant. Hover it to see the label
Participant	The participant’s name
Quote opening	How many times the participant clicked the link to open the quote
Last action	When the participant last clicked the link, as a relative time. Hover it for the exact date and time

The table only lists the quote’s current participants. It doesn’t appear for quotes shared only with Get link.

Statuses

Status	Meaning
Sent	The email left Qwoty
Delivered / Received	The email reached the participant’s mailbox
Clicked	The participant clicked the link to the Dealroom
Bounced	The email was rejected by the participant’s mail server, for example because the address doesn’t exist
Failed	The email couldn’t be sent

A Bounced or Failed status shows a warning icon. Check the participant’s email address, fix it in the customer’s contacts, and share the quote again.

Tracking counts clicks on the link in Qwoty’s email. Visits through a link you copied from Get link aren’t counted.

Publish a quote

Send the quote by email

Configure the signature

Participants and signers

Quote anatomy

The quote editor sidebar

Last modified on October 27, 2026

​Where to find it

​Statuses

​Related

Publish a quote

Configure the signature

Quote anatomy

Where to find it

Statuses

Related