You need the Data permission in the Settings block of your role to create fields. See Manage roles.
What you’ll build
Step 1: Create the field in the Data Model
1
Open Data Model
Go to Settings › Data › Data Model and click the Products object.
2
Click + New
In the top right of the field list, click + New to open the field creation form.
3
Fill in General Information for Hectares
- Name:
Hectares - API Name: for example
hectares. It can’t be changed after creation. - Data Type: pick
Number
4
Save and repeat
Click Save, then create
Certification level with type Text the same way.Two new fields appear in the Products field list with the Custom badge.
Step 2: Fill the fields on your products
1
Open a product
Go to Products & pricing › Products and open a product (or create one).
2
Open the Attributes tab
Click the Attributes tab and find the Custom fields section.
3
Activate and fill the fields
Turn on the toggle of each field you want to use on this product, then enter the value:
Hectares = 0.5, Certification level = Organic.4
Save the product
Click Save.
Product custom fields only have a toggle and a value. The Mandatory, Editable by sale, and Display for customer properties are available on customer and template custom fields. Product custom fields aren’t part of the CRM field synchronisation.
Fill the fields by CSV
To set values on many products at once, use the Products import. Name each columncustom[<api_name>], for example custom[hectares]. The column maps automatically when the API name exists in your data model.
Common Product custom fields
Troubleshooting
The field doesn't appear on the product
The field doesn't appear on the product
Refresh the page after creating the field. Check that you created it on the Products object, and look in the Attributes tab.
The CSV import didn't fill the field
The CSV import didn't fill the field
Check that the column header is
custom[<api_name>] with the field’s API Name exactly, and that the column is mapped at the Mapping step.Related
Field types
Pick the right type for your product attribute.
Import products
Bulk-fill custom fields via CSV.
Products
Manage your catalog of products.
Objects
Which objects accept custom fields.

