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You manage the users of your workspace in Settings › Users & Team › User. Each user has a Licence (the seat type they use), a Role (what they can do), and one or more Teams (which templates they can use).
You need a role with the User & Teams settings permission to manage users. See Permissions reference.

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Open the user list

1

Open Settings

Click Settings in the main navigation.
2

Open User

In the Users & Team section, click User.
The list shows each user with their Status, Full name, Email, Role, Licence, and Invitation status. Use the search bar to filter the list.

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Invite new users

1

Click New

Click New at the top right of the list. The New user window opens.
2

Enter the email addresses

In Email, enter one or more email addresses, separated by commas.
3

Choose the licence

Select the Licence: core, support, or view_only. The licence consumes a seat of your subscription. See Subscription and seats.
4

Choose the role

Select the Role. The list only shows the roles compatible with the selected licence.
5

Choose the teams

Select one or more Teams. At least one team is required. If no team exists yet, create one first in Manage teams.
6

Save

Click Save. Qwoty sends an invitation email to each address.
If your subscription has no seat left for the selected licence, Qwoty doesn’t add the user and shows how many seats are available. Add seats in Settings › Organisation › Billing first.

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Licences

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Add a partner

A partner is a person who already has a Qwoty profile with a partner licence, for example an integrator or a reseller. You can add them to your workspace with their email address.
1

Click Add a partner

In the user list, click Add a partner.
2

Enter the partner's details

Enter the partner’s Email and select at least one Team.
3

Add

Click Add. The partner joins your workspace.
Qwoty can refuse the request if the email has no Qwoty profile, if the profile isn’t registered as a partner, or if the person is already a member of the workspace.

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Edit a user

1

Open the user

Click the ⋯ menu at the end of the row and select Edit.
2

Update the user

Update the General Information, the User Management settings (licence, role, teams), the Identifiers (CRM ID, ERP ID, Accounting ID), or the Status.
3

Save

Click Save.

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Send or resend an invitation

From the ⋯ menu, select Send invitation (or Resend invitation if the user was already invited).

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Remove a user

1

Open the menu

Click the ⋯ menu at the end of the row.
2

Select Delete

Select Delete, then confirm in the Delete user dialog.
Deleting a user removes them from this workspace. They immediately lose access to it.

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Common questions

Yes. Select several teams in Teams. The user can use the templates of all their teams.
Yes. Edit the user and set their Status to Inactive.
Every workspace has four system roles: admin, manager, view_only, and sale. You can also create custom roles. See Manage roles.
Yes. A user invited to several workspaces of an organisation switches between them with the workspace switcher. See Switch workspace.

Manage teams

Group users and link the templates they can use.

Manage roles

System roles and custom roles.

Permissions reference

Every permission a role can grant.

Subscription and seats

Seats available for each licence.
Last modified on October 27, 2026