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A Buy X get Y discount gives free units of a product when the customer buys a set quantity. For example: buy 10 licences, get 1 free.

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How it works

  • Customer buys: a target (a Product or a Product Category) and a Quantity (X).
  • Customer gets: a Quantity (Y) of The same product At a discounted value of Free.
The reward repeats for each full set of X units on a quote line. With “buy 10, get 1”: The free units are added as a reward line under the purchased line, marked Free (promo) and Excluded from totals. On the quote, the discount shows as Buy X get Y in the discount list.
When the target is a Product Category, the rule is evaluated line by line: each product of the category earns free units of that same product.

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Prerequisites

  • A role with write access to Discount
  • The products or product categories you want to target

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Create the discount

1

Start a new discount

Go to Products & pricing › Discount, click New discount, select Buy X get Y, and click Continue.
2

Fill in general information

Enter a Name (for example, Buy 10 get 1 free), an optional Reference and Description, and optional Start Date and End Date.
3

Set what the customer buys

In Customer buys, set the two mandatory conditions:
  • Product or Product Category, with the products or categories to target
  • Quantity: the number of units to buy (X)
4

Set what the customer gets

In Customer gets, enter the Quantity of free units (Y). Of is set to The same product and At a discounted value is set to Free.
5

Choose whether to apply it automatically

In Settings, keep Apply automatically checked (default for Buy X get Y) so the discount is added to quotes created from a linked template.
6

Link resources

In Linked Resources, select the Templates, Customers, or Customer Segments where the offer is available.
7

Activate and save

Set Status to Active and click Save.

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What happens next

When a sales rep creates a quote from a linked template, the discount is added automatically. As soon as a line reaches the bought quantity, Qwoty adds the free reward line. Sales reps can remove a reward line from the quote if needed.

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Troubleshooting

Check that the line quantity is at least the Quantity set in Customer buys, that the product (or its category) matches the target, and that the discount is Active and within its dates.
Check that Apply automatically is checked and that the quote’s template is in the discount’s Linked Resources. The discount is added when the quote is created.

Configure discounts

All discount types and their settings

Apply a discount on a quote

Work with discounts in the quote editor
Last modified on October 27, 2026