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Product options are the shared settings you reuse across products: categories to organize them, billing frequencies for recurring prices, and variant options to generate variants. Set them up before creating products that need them.

Prerequisites

  • A role with write access to Products & pricing

Open product options

In the left side menu, go to Products & pricing › Product options. The page has three blocks, each with a Manage button.
Product options page with the Setup Product category, Setup Product variant options, and Setup Billing Frequency blocks
You can also open Categories and Billing frequency directly from the Product options submenu.

Create a product category

Categories group similar products. They can be nested to build a tree (for example, Hardware › Servers › Rack servers), and they can be used to filter products and as discount conditions.
1

Open categories

Click Manage in Setup Product category.
2

Create the category

Click New category. Fill in:
  • Name (required)
  • Parent Category (optional): select a category to create a subcategory, or leave No parent category
  • Reference and Description (optional)
3

Save

Set the Status, check the API Name, and click Save.
A category can’t be deleted while products use it or while a discount uses it as a condition.

Create a billing frequency

Billing frequencies are the intervals available for recurring prices. You need at least one to create a Recurring product.
1

Open billing frequencies

Click Manage in Setup Billing Frequency.
2

Create the frequency

Click New. Enter:
  • Period: the number of units (for example, 3)
  • Unit: Day, Week, Month, or Year
For example, Period 3 and Unit Month is a quarterly frequency.
3

Save

Click Save.
Deleting a billing frequency that prices use also deletes all associated prices. Qwoty shows how many prices are affected before you confirm.

Create a variant option

A variant option (for example, Size) has a list of values (S, M, L). You select options and values on a product to generate its variants.
1

Open variant options

Click Manage in Setup Product variant options.
2

Create the option

Click New. In Create variant option, enter the option Name (for example, Size) and its API Name.
3

Add the values

In Option Values, enter a Value Name (for example, S) and its Value API Name. Click Add Option to add each other value.
4

Save

Click Save.
To use the option, open a product, go to its Variants tab, and generate variants. See Manage variants.

Variants and options

Reference for categories, variant options, and billing frequencies

Manage variants

Generate variants from your variant options

Create a product

Assign a category and create recurring products

Configure discounts

Use categories as discount conditions
Last modified on October 27, 2026