Prerequisites
- The quote’s template has at least one approval workflow (see Create an approval workflow)
- The quote meets the conditions of that workflow
Check whether approval is required
Open the quote and look at the Alerts panel in the sidebar (Home tab). It’s evaluated automatically as you edit:- No approval required: the quote can be sent directly; you see Share in the header
- Approval(s) required (or 1 approval required): the header shows Request approval instead of Share. The panel lists the workflow’s steps (Step 1 of 2, for example) and their status
Request approval
1
Save your changes
Finish editing the quote and click Save.
2
Click Request approval
Click Request approval in the header. The Approval request note window opens.
3
Add a note (optional)
Enter a message for the approver in Note to approver, for example to explain an exceptional discount.
4
Send the request
Click Request approval. The quote moves to Pending approval and the approvers of the first stage receive an email.
What happens next
While the quote is Pending approval, Share is disabled with the tooltip “This quote is pending approval”. The Alerts panel shows the progress of each stage.- Approved: when all required stages approve, the quote moves to Approved and you receive an email. You can now share it.
- Rejected: the quote moves to Approval rejected and you receive an email with the approver’s message. Edit the quote, save, and click Request approval again.
Troubleshooting
I don't see Request approval
I don't see Request approval
No approval workflow applies to the quote: either the template has none, or the quote doesn’t meet their conditions. Check the Alerts panel. If it says No approval required, you can share the quote directly.
The error No approval workflow found for this quote
The error No approval workflow found for this quote
The quote changed and no longer matches any workflow condition. Save the quote; if Share appears, no approval is needed.
The approver hasn't received the email
The approver hasn't received the email
Ask them to check their spam folder. They can also open the quote from the quote list by filtering on the Pending approval status.
Related resources
Approve or reject a quote
How approvers review submitted quotes
How approvals work
Conditions, stages, and approvers
Quote lifecycle
Quote statuses and transitions
Gross margin
How the margin used by approval conditions is calculated

