Prerequisites
- The quote is editable (for example Draft or Published)
- For + Discount: the discounts are added to the template’s Products and prices tab, and your subscription includes template discounts
Apply a line discount
1
Find the line
In the Quote section, find the line to discount.
2
Enter the discount
In the line’s Discount column, enter the value and choose percent or fixed amount in the selector next to it. Enter
15 for 15%, for example.3
Save
The Net U. Price and Line Total update immediately. Click Save in the header.
Add a catalog discount
1
Open Add Discount
Click + Discount at the top of the Quote section. The Add Discount window lists the discounts available on the template that aren’t on the quote yet.
2
Select discounts
Check the discounts to apply, then click Add Selected (n).
3
Review the order
The discounts appear in a table with their Order, Discount Name, Description, and Value (for example
10% or Buy X get Y). Drag rows to change the order in which they apply, or click the remove icon to delete one.Apply a global discount
Global discounts apply to the one-off total of the quote (the section is titled Global Discount (one-off only)).1
Open the summary
Scroll to the summary at the bottom of the Quote section and click Global discount.
2
Choose the discount
The Add Discount window has two options:
- Custom discount: choose the Discount type (Percent (%) or Fixed amount), enter the Value, and optionally a Reason for discount
- Available discount: pick one of the discounts offered by the template
3
Add it
Click Add. The discount appears under Global discounts, tagged Custom or Conditional.
Apply a markup
1
Open the markup window
Click + Markup at the top of the Quote section.
2
Enter the percentage
In Markup in %, enter the Percentage (%) and click Save.
What happens next
The customer sees the discounted prices and totals in the Dealroom and the PDF. If an approval workflow uses a Discount condition, a large discount can require approval before you can share the quote: check the Alerts panel in the sidebar. See Submit a quote for approval.If you switch to a pricebook in another currency, fixed-amount line and global discounts are removed after a confirmation.
Troubleshooting
I don't see + Discount
I don't see + Discount
Adding catalog discounts requires write access to discounts and a subscription that includes template discounts. Ask your admin.
The Add Discount window is empty
The Add Discount window is empty
All the template’s discounts are already on the quote (“All available discounts have been added”), or the template has none. Admins add discounts in the template’s Products and prices tab.
My discount requires approval
My discount requires approval
An approval workflow with a Discount condition applies to the quote. Request approval from the header. See Submit a quote for approval.
Related resources
Add products to a quote
Add lines before applying discounts
Configure discounts
Create the discounts offered in templates
Submit a quote for approval
Get large discounts approved
Quote anatomy
How the totals are calculated and displayed

